We’re excited to bring you a new online team shop experience.
I ordered before 7/31/2023, how do I find the status of my order?
Rest assured your order is still being fulfilled by the previous store vendor. Please visit legacyknightsstore.com to see your order information. Your login information should be the same.
I have questions about an order before 7/31/2023, who do I need to contact?
Please contact cs.rutgers@dyehardfansupply.com and they will be able to answer any questions you may have.
Do I still have an account on this store?
Unfortunately, during the transition we were not able to move customer accounts over due to the sensitive nature of the information in the accounts. For this reason, we please ask that you create a new account on the My Account page.
Am I still signed up to receive marketing and promotional emails?
Yes! Luckily when the transition happened, we were able to move your email address into our new system. You will still receive the same types of emails moving forward, with an even better experience than before.
I have a gift card from the old store, will it work here?
The code from the old store will not work on this website. But, we will still honor any gift cards you have from the previous store. Just contact our customer service team at customerservice@efollett.com and provide them the code and they will provide you a new gift card that will be sent to you.
What about loyalty points from the previous store? Do those work here?
The loyalty program will not be supported going forward but we will honor any points you may have had in our previous store for 30 days after 7/31/2023. Please contact our customer service team at customerservice@efollett.com.
What if I need to return something from before TRANSITION DATE?
Please visit legacyknightsstore.com and go to the section about returns. They will honor returns up to 30 days after 7/31/2023.
Is this still the Rutgers Official Team Store? Am I still supporting athletics through this store?
Yes! We are now the official athletic store partner. All your purchases will help support the athletic program here at Rutgers. We hope to improve the shopping experience of all our loyal customers going forward.
